Help
Questions & answers
The things people ask us most.
Are these real artworks?
Yes. Every print is made from a high-resolution photograph of the original work, published by The Cleveland Museum of Art in its Open Access collection (CC0).
What paper do you use?
200 gsm museum-quality matte paper, FSC-certified, printed with archival inks. Every print has a white border so nothing of the artwork is cropped.
Do prints come framed?
No — the name says it. We send the print only, in standard frame sizes (A4, A3, 50 × 70 and 70 × 100 cm). Hangers and frames in our photos are not included.
How do digital downloads work?
Choose “Digital download” as the size. After payment you get a link to a ZIP file with the full-resolution JPEG and printing tips; it stays in your account too.
How long does delivery take?
Prints are made to order and ship in 2–5 working days, free to every EU country. Downloads are instant.
Can I return a print?
Unused prints can be returned within 14 days of delivery. Digital downloads can’t be returned once downloaded, but faulty files are always replaced.